Terms & Conditions

Overview

This website is operated by Charles and Lee Pty Ltd ("Charles + Lee", "we", "us" or "our").

By accessing our website and purchasing products from us, you agree to be bound by these Terms of Service, along with our Privacy Policy, Shipping Policy and Returns Policy.

If you do not agree to these Terms, please do not use our website.

Online Store Terms

By using this website, you confirm that you are at least the age of 18, or that you have permission from a parent or guardian to use this site.

You agree not to use our products or website for any unlawful purpose or in breach of any applicable laws.

You must not transmit viruses, malware or any code intended to disrupt or damage the website.

Product Information and Pricing

We make every effort to ensure product descriptions, images and pricing are accurate.

However:

  • Product colours may appear differently depending on your screen settings.
  • Product availability may change without notice.
  • Prices are subject to change at any time.
  • We reserve the right to discontinue products at our discretion.

All products are subject to availability.

Orders and Billing

We reserve the right to refuse, limit or cancel any order.

This may include orders that appear to be fraudulent, placed by resellers, or contain inaccurate billing or shipping information.

You agree to provide accurate and up-to-date account and payment details when placing an order.

Shipping and Returns

Shipping times, delivery estimates, and returns are governed by our Shipping and Returns Policies, available on our website.

Third-Party Services and Links

Our website may include links to third-party websites or services.

We are not responsible for the content, privacy practices or terms of those third parties.

Your use of any third-party website is at your own risk.

User Comments and Submissions

If you send us feedback, suggestions, competition entries or other content, you grant us the right to use, reproduce and publish that material without restriction or compensation.

You agree not to submit content that is unlawful, offensive, misleading or infringes the rights of others.

Privacy

Your use of this website and submission of personal information is governed by our Privacy Policy.

Accuracy of Website Information

Occasionally, there may be typographical errors or inaccuracies relating to product descriptions, pricing, promotions, shipping costs or availability.

We reserve the right to correct any errors and to cancel orders if necessary.

Prohibited Uses

You may not use this website:

  • For any unlawful purpose
  • To infringe intellectual property rights
  • To upload viruses or malicious code
  • To collect personal information of others
  • To spam, scrape or misuse the website
  • To submit false or misleading information

We reserve the right to terminate access for any breach of these Terms.

Disclaimer of Warranties

Our website and products are provided on an "as is" and "as available" basis.

We do not guarantee that the website will be uninterrupted, secure or error free.

To the fullest extent permitted by law, all implied warranties are excluded.

Nothing in these Terms excludes rights you may have under the Australian Consumer Law.

Limitation of Liability

To the maximum extent permitted by law, Charles + Lee is not liable for any indirect, incidental or consequential loss arising from your use of our website or products.

Where liability cannot be excluded, it is limited to the extent permitted by law.

Indemnity

You agree to indemnify and hold harmless Charles + Lee and its directors, employees and contractors from any claim arising from your breach of these Terms or misuse of the website.

Governing Law

These Terms are governed by the laws of Victoria, Australia.

Any disputes will be subject to the exclusive jurisdiction of the courts of Victoria.

Changes to These Terms

We may update these Terms of Service from time to time.

Any changes will be posted on this page and will take effect immediately upon publication.

Contact Us

If you have any questions about these Terms of Service, please contact us at:

Email: info@charlesandlee.com

Charles and Lee Pty Ltd
ABN 17 605 786 730